They responded to my really initial e-mail which was really an action to their advertising group’s ask for concepts for renovation. I wrote a very long e-mail with lots of suggestions based upon their several restrictions. In the exact same email, I requested for explanation on some concerns and concerning the opportunity of a price cut. They overlooked the latter but thanked me for the former. I sent out follow-up emails asking for a feedback. Nothing. I did remain to receive advertising and marketing hype, but requests for help were not responded to. Their item is great in some areas yet seriously limited in others (e.g, can only run on a couple of domains). They are based in India and their assistance is absolutely dreadful – possibly appropriate in India, however not on the world stage.