WP Flat Visual Chat
With WP Flat Visual Chat you can provide Live Support with 2 way Desktop Remote Viewer for WordPress! Blow your customers away
WP Flat Visual Chat provides a fast and elegant live chat support by simply uploading and activating the plugin via WordPress Dashboard. It gives you a new element in the sidebar to manage your chat logs with simple and intuitive Chat logs and filters. Take your customer support a step further with a unique remote desktop viewer built right into the Live Chat. Select the element or item you wish to share, and engage in a visual two-way chat with your customers. Your support ratings will soar! And you don’t need to know any sort of coding.
- Operators can view online users and initiate chats, visually can show any website element to the customer.
- Real time AJAX chat.
- File transfer and customer IP detection
- Sound notifications on new message and chat logs management
- Export/Import data tool and texts are editable from backend.
- Use pre-prepared content with Shortcodes and get your average handling time of customer queries.
- Operators can use preprogrammed sentences using shortcuts or the New “Chat Operator” user role.
- You can assign the operator capability to any another role and see which country or city of customers.
Pricing model: one-time payment
Free Trial: Free version available.
Pro’s & Con’s
- Fully customizable colors and sounds and import/export data options.
- Beautiful flat and responsive design.
- Comprehensive chat settings built into front-end
- Engage in visual two way chat with your customers
- Unique remote desktop viewer built right into live chat.
- Transfer chats to the right operators from within the live window.
- Use pre-prepared content with Shortcodes and get your average handling time of customer queries
- View the page where the customer is.
- Interface of backend can be improved.
- No image/file attachment upload yet.
WP Flat Visual chat has been coded using Real Time AJAX chat and industry best practice coding so there is no bloating to slow your site down.
With the range of options and features to help you customize your chat to meet your design needs the possibilities are endless. Use pre-prepared content with Shortcodes and get your average handling time of customer queries sizzling! Choose your operating hours and provide a Contact Form in your downtime. Colors are fully customizable, you can select notification sounds for new messages, import and export data for analysis and view Country and City of your customers. WP Flat Visual Chat is going to increase your customer satisfaction and save you heaps with a one of purchase price and the most simple integration for a Live Chat solution in WordPress.
- The only chat allowing you to visually guide your clients.
- Nice and powerful backend console.
- Can show elements of the site
- Can initiate a chat and display user’s page.
- Multi operators and chat transfers
- Preset sentences and chat logs
- Users can share files
- Multilingual (PO & WPML ready)
- Live Chat plugin – template