RemoteTeam

Reported On: January 19, 2022
Reported By: David Lemon

Sold On: Appsumo

Founder: Sahin Boydas

RemoteTeam, a popular HR and payroll management SaaS platform, recently announced that they will be paying back refunds instead of moving Lifetime Deal (LTD) users to the platform they are merging with.

Issue Reported: 

Lifetime option removed

What Went Wrong

RemoteTeam was founded in Oct 2019 in San Fransisco. Soon after launch, it attracted small and medium-sized businesses looking for an affordable and user-friendly HR and payroll management tool. The company’s success was largely due to its commitment to providing excellent customer support and innovative features that met the needs of its users.

screenshot 20230405 154639

End of 2021, RemoteTeam announced that they would be merging with another HR and payroll management platform Gusto. As part of the merger, all existing RemoteTeam users would be moved to the new platform, which promised even more features and capabilities.

screenshot 20230405 154800

However, in a recent update to its users, RemoteTeam stated that they will be paying back refunds instead of moving LTD users to the new platform. This decision has come as a surprise to many users, who had been eagerly awaiting the new platform’s merger.

20230405 154928

RemoteTeam has not given any specific reasons for this decision, but it is speculated that the merger did not go as planned, and the company is now facing financial difficulties.

In conclusion, the decision by RemoteTeam to pay back refunds instead of moving LTD users to the new platform is a concerning development for its users. While the company has not given any specific reasons for this decision, it is clear that the merger was unexpected.

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